™
S I M P L Y
A M A Z I N G
USER’S GUIDE
XLS465
XLS465A
•IMPORTANT•
SAVE THIS BOOKLET!
Includes:
• Warranty
• Safety Warnings
• Parts List
• Operating Instructions
• Accessories List
• Trouble Diagnosis
Troubleshooting Guide
Warranty
WARNING: Unplug cord from
electrical outlet before servicing.
ORECK MANUFACTURING COMPANY: (ORECK gives you the
following limited warranty for this product only if it was originally
purchased for use, not resale, from ORECK or an ORECK
Authorized Retail Dealer.)
PROBLEM
SOLUTION
Water and cleaning solution
is not dispensing onto carpet
or upholstery.
• Check that the upper supply tank is partially
filled with lukewarm water. Caution: Do not
overfill.
ORECK will repair or replace, free of charge, to the original
purchaser, any part which is found to be defective in material or
workmanship within one (3) years of the date of purchase. This
limited warranty applies to normal domestic use. Any commercial
use of this product will void this limited warranty.
• Check that a cleaner cartridge is installed and
that the white lever is locked in the downward
position. Due to pressurization, the cleaner will
not properly operate without a cleaner
cartridge in place. If the cleaner cartridge is
empty, replace it with a full cartridge.
Drive belts, revolving brushes, bulbs, disposable bags, and other
parts subject to normal wear are not covered by this limited
warranty.
• Check that the spray tips are not clogged. Use a
towel or damp cloth to clean.
• For above-the-floor cleaning, check that the
hand-held nozzle and hose assembly is properly
connected to the cleaner neck. Also insure that
the button lock has been engaged.
This limited warranty does not apply to any part subjected to
accident, abuse, commercial use, alteration, misuse, damage
caused by fire or act of God, the use of voltages other than
indicated on the serial number plate of this product or service of
this product by other than ORECK or an ORECK Factory
Authorized Service Center.
• For best results, use a stain pretreatment, such
as STEEMER Full Release™ Professional Spot &
Stain PreCleaner. These solutions loosen and
break down most common household grease,
oil, and food stains.
Not removing certain stains.
Heavy traffic area spots.
ORECK does not authorize any person or representative to assume
or grant any other warranty obligation with the sale of this
product.
• Make several slow passes over the stain from
different angles.
Carpet is excessively wet after
cleaning.
Note: Under normal
• Make at least one additional pass over the wet
carpet without pressing the cleaner button.
ORECK’s limited warranty is valid only if you retain proof of
purchase from ORECK or an ORECK Authorized Retail Dealer for
this product. If you purchase this product from any other source,
your purchase is “AS IS,” which means ORECK grants you no
warranty, and that you, not ORECK, assume the entire risk of the
quality and performance of this product, including the entire cost
of any necessary servicing or repairs of any defects.
• Check that the handle trigger lock is not
engaged.
conditions, a carpet may take
up to four hours or longer to
completely dry. Drying time
depends on a combination of
various factors including:
carpet type, carpet pile
thickness, temperature,
humidity, air circulation and
the number of wet passes.
• With each pass, slowly pull the unit toward you
to extract any remaining liquid in the carpet. To
speed drying, gently push the nozzle deep into
the carpet pile.
• Check for airpath obstructions in the
stair/upholstery hose, cleaner neck and in the
nozzle. Check to insure that the inlet screen is
free of debris.
ORECK’s liability for damages to you for any costs whatsoever
arising out of this statement of limited warranty shall be limited to
the amount paid for this product at the time of original purchase,
and ORECK shall not be liable for any direct, indirect,
consequential or incidental damages arising out of the use or
inability to use this product.
• Check that the upper supply tank has water.
Excessive foaming at spray tips.
• Operate the machine more slowly; you will
achieve better results with one slow pass than
several fast strokes.
Dark streaks on carpet after
cleaning.
Some states do not allow the exclusion or limitation of incidental
or consequential damages, so the above limitation or exclusion
may not apply to you.
• Overlap each pass to provide maximum
cleaning without streaking.
• In high traffic or heavily soiled carpets, it is
occasionally beneficial to allow the carpet to dry
and repeat the process as needed to achieve
optimal cleaning.
ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT,
INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN
DURATION TO THE WARRANTY PERIOD, AND NO
WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY
AFTER THIS PERIOD.
• Check that the STEEMER power cord is
completely connected to the main unit.
STEEMER brush roll will
not turn.
• If an obstruction stalls the brush roll, the belt is
designed to burn through so as to protect the
motor. Please insure through inspection that the
brush roll is free of obstructions and is free to
turn. Secondly, make sure that the belt is in
good working order. Replace the belt if needed.
Some states do not allow limitations on the duration of implied
warranties, so the above limitation may not apply to you.
This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state.
• If the belt and the brush roll become
excessively wet, momentary slippage can occur.
By running the unit on a dry section of carpet
for a minute or less, the belt will function
properly.
CALL CUSTOMER SERVICE HOT LINE
US: 1-800-989-3535
CANADA: 1-888-676-7325
• Reinsert the plug, if it has slipped out of the outlet.
Cleaner will not run or
suddenly stops.
• The A.L.C.I. may have tripped off due to
fluctuations in household current. Press the reset
button and restart the unit.
Whenever calling, please be sure to have your model and
serial number from data plate.
ALL OTHER SERVICING SHOULD BE DONE BY AN
ORECK AUTHORIZED SERVICE CENTER.
3
Parts Checklist
Features
®
Read all instructions thoroughly before assembly/use.
Please unpack carton, removing all parts and
packages. Check that all parts required for assembly
are present by referencing the list below.
ORECK STEEMER MODELS
4. Large nonmarring, easy-to-steer Wheels
5. Easy Lock-in Cleaner Cartridge
7. Hand-held Nozzle and Hose Assembly
8. 25’ Power Cord
9. A.L.C.I. – Safety Plug with Reset and Test Buttons
10. Shampoo/Cleaner Spray Button
11. Translucent Upper Supply Tank
12. Translucent Lower Recovery Tank
13. Tank Latch
14. Transparent Nozzle Cover
15. Motorized Scrubbing Brush
16. Quick-connect fitting for Nozzle and Hose
17. Convenient quick-release Cord Wrap
RED OPERATOR CONTROLS
9. A.L.C.I. Plug Reset Button
®
ORECK STEEMER BASIC PARTS, Quantity ( )
1. ORECK STEEMER Unit (1)
2. Handle (1)
3. ORECK STEEMER Power Nozzle (1)
4. Wheels (2)
5. STEEMER Full Release™ Cartridge (1)
6. Screws (4)
7. Hand-held Nozzle and Hose Assembly (1)
13. Tank Latch
18. On/Off Power Switch
19. Nozzle Change Button
20. Hand-held Nozzle Trigger
2
18
10
9
1
17
6
5
8
11
12
4
7
13
14
16
19
15
20
3
4
Slide Handle forward
A
Figure 1
To Assemble Cleaner
THE ONLY TOOL YOU WILL NEED IS A PHILLIPS-
TYPE SCREWDRIVER!
B
ASSEMBLY STEP ONE (Figure1):
Attach Handle to Cleaner
1. Lay the cleaner on a flat surface with the tank side
down or to its side.
2. Slide handle into cleaner body until interlock
is secured (Figure 1-A).
5
3. Insert four ⁄8” screws into the four cavities in
the handle base and tighten (Figure 1-B).
ASSEMBLY STEP TWO (Figure 2):
Attach Wheels
1. Locate two wheels and two support legs.
2. Insert the wheels (A) into the support legs (B) by
pushing the wheels in until they snap into place.
A
B
Figure 2
ASSEMBLY STEP THREE (Figures 3 and 4):
Attach Nozzle
Figure 3
A
B
1. Turn the unit so that the tank is face up.
2. Align the nozzle so the red nozzle change button
(Figure 3-A) is in line with the corresponding hole
in the nozzle (Figure 3-B).
3. Depress the small red nozzle change button
(Figure 3-A) and slide the nozzle over the unit
shaft until the button locks into place.
4. Plug the small power cord connected to the nozzle
(Figure 4-A) into the receptacle in the back of the
unit (Figure 4-B).
Figure 4
NOTE: Before using, please read the important
safety and operating instructions.
B
A
5
Servicing of
To Set-Up Cleaner
Double-Insulated Appliances
The ORECK STEEMER cleaner is designed for fast
and easy set-up:
A double-insulated appliance is marked with one or
more of the following: The words “Double Insulation”
or “Double Insulated” or the double-insulation symbol
STEP 1: Swing the wheels
away from the nozzle into
the operating position.
5
(
). In a double-insulated appliance, two systems of
insulation are provided instead of grounding. No
grounding means is provided on a double-insulated
appliance, nor should a means for grounding be
added to the appliance. Servicing a double-insulated
appliance requires extreme care and knowledge of
the system and should be done only by qualified
service personnel. Replacement parts for a double-
insulated appliance must be identical to the parts
they replace.
Remove the two-tier tank
A
from the cleaner by
Pinch
Latch
pinching the gray and red
latch together, and then
gently lowering the latch
toward the nozzle.
Do Not Force! (Figure 5)
6
C
STEP 2: Push the two-tier
POLARIZATION INSTRUCTIONS
tank downward toward
To reduce the risk of electric shock, the ORECK
STEEMER model is equipped with a polarized
alternating current line plug (a plug having one
blade wider than the other). This plug will fit into
a polarized outlet only one way. This is a safety
feature. If you are unable to fit the plug fully into an
outlet, try reversing the plug. If the plug should still
fail to fit, contact a
B
the nozzle and lift out
(Figure 6).
Lift Out and Lower
7
STEP 3: To fill the supply
tank with clean water,
open the gray tank cap.
Fill the tank with lukewarm
tap water to the fill line,
as noted on the side of the
tank (Figure 7).
qualified electrician to
replace the obsolete
outlet. Do not defeat the
Fill Line
purpose of the polarized
plug in any way.
Polarized Plug
CAUTION: Do not overfill tank or use water that is
too hot to touch. Do not put any type of
A.L.C.I
shampoo/cleaner into the supply tank. Other carpet
The ORECK STEEMER is made to double-insulated
specifications and is equipped with an A.L.C.I.
(Appliance Leakage Circuit Interrupter). The A.L.C.I.
shuts off the unit in potentially hazardous
situations. The A.L.C.I. has a Test and Reset button
which should be operated each time the unit is
plugged in. Do not remove the tag which provides
test instructions from around the cord at the A.L.C.I.
(A.L.C.I. may vary from illustration).
shampoo will leave residues in the
cleaner
that will over a short period of time clog the
dispensing system and void your warranty. Use only
STEEMER Full Release™ Professional Carpet
Cleaner cartridges, which are specifically
formulated to be residue-free.
STEP 4: Close gray cap
and place the tank back
on the cleaner (Figure 8).
Lift the gray latch to slide
the tank upward into
position until you hear a
“click,” signaling that the
tank is securely locked
into place.
8
A
B
DANGER: Improper installation of A.L.C.I.
can result in electric shock.
C
Do not modify or by-pass the A.L.C.I. Do not replace
any electrical component in this product with
anything other than an authorized ORECK
replacement part. The risk of electric shock can result
if used in the vicinity of improperly grounded
stationary appliances (stove, refrigerator, washer,
etc.).
Reset Switch
Instructional Tag
DO NOT REMOVE
Test Button
6
To Set-Up Cleaner
Operating Instructions
STEP 5: Unscrew the
TO CLEAN CARPET (Figures 11 and 12)
9
cleaner cartridge cap from
a STEEMER Full Release™
Carpet Cleaner cartridge.
Insert the cleaner cartridge
into the docking bay
11
WARNING:
Do not push forward!
Pull the cleaner
(Figure 9) on the side of
the cleaner. The directions
on the cleaner cartridge
must be facing you. Rotate
the white locking lever on
the cartridge from left to
right to lock and seal the
cartridge in the cleaner.
STEP 6: Plug in the power
cord. Test and reset the
A.L.C.I. Iocated near the
plug. To test, press the test
button to shut off power.
To reset the A.L.C.I.,
simply push in the red
reset button on the plug
(Figure 10).
towards you to clean.
This cleaner has been
specifically designed
to place the nozzle
deep into the carpet.
(Figure 11).
10
Reset Switch
12
Push down gently on
the handle to lift the
nozzle out of the
carpet, to move
forward and reposition
the cleaner (Figure 12).
Test Button
IMPORTANT: Adjust the speed of the cleaning
stroke to your carpet conditions. Heavily soiled
or stained carpets will require slower strokes.
Avoid oversaturating the carpet.
To Prepare Carpet
STEP 1: Place On/Off
Always vacuum thoroughly before using
the ORECK STEEMER carpet cleaner. It
provides excellent carpet cleaning on
carpeted surfaces that are free of surface
debris.
13
power switch in the “On”
position. (Figure 13).
STEP 2: To clean the
carpet, press the gray
button in the handle
(Figure 14) and slowly
To achieve best results, high traffic areas and carpet
stains should be pretreated prior to cleaning. We
recommend STEEMER Full Release™ Professional
Spot & Stain PreCleaner.
On/Off Switch
pull the cleaner backwards
(Figure 11). Pressing the
button releases the cleaner
14
and water mixture onto
Cleaner Spray Button
CAUTION: Before cleaning a carpet for the
first time, test a small area for color fastness.
the carpet. As you pull the
nozzle over the sprayed
carpet, the nozzle extracts
the solution from the carpet
and stores the dirty water
in the recovery tank. To
move forward, slightly tilt
the nozzle off the floor
and roll the cleaner forward
(Figure 12). Repeat Step 2
working in small overlapping
rows for even cleaning
until the entire room has
been completed.
Pour a small amount of STEEMER Full Release™
Professional Carpet Cleaner on a clean white cloth
and blot carpet. Examine this cloth for color removal;
if color appears on the cloth, the carpeting is not
colorfast and should not be cleaned with the ORECK
STEEMERwet extraction process.
This product is not recommended for use
on carpets made from silk, velvet, wool
and some cotton blends.
7
Operating Instructions
To shorten the drying time, go back over the carpet
6. Open gray tank cap. Fill with warm tap water,
close tank cap and replace tank onto cleaner.
pulling slowly backwards without depressing the
gray button (Figure 14). Repeat this procedure until
you do not see water being pulled from the carpet
through the nozzle.
7. Locate the hand-held
nozzle and hose
16
Dispensing Trigger
assembly (Figure 16).
Remove and discard
the yellow tape.
CAUTION: Do not allow the lower recovery
tank to overfill. Damage to the unit can result.
Empty the recovery tank when full and whenever
clean water is added to the upper supply tank.
8. Attach the hand-held
nozzle and hose
assembly to the cleaner
neck by carefully
aligning guide knob
located on the top of
the unit’s neck
To empty the recovery tank, simply release the tank
latch by squeezing the red and gray latch together
(Figure 5). Lift the tank out and carry it to a sink or
drain. Turn the tank upside down and pour the dirty
water out. Refill the supply tank with clean lukewarm
water. Replace cleaner cartridge as needed.
17
B
(Figure 17-A) with
guide knob located on
the top center of the
hose quick-connect
fitting (Figure 17-B).
A
CAUTION: Cleaner will not operate without
a cleaner cartridge locked into the docking bay
(Figure 19).
Depress the red button and push the hose collar
onto the unit until the button locks securely into the
hole in the hose quick-connect fitting.
For heavily soiled carpets, it may be necessary to
clean the carpet from several directions to insure that
the nap of the carpet is thoroughly cleaned.
9. To use the hand-held nozzle and wand assembly,
turn the cleaner on by moving the red power
switch on the side of the unit into the ”On“
position (Figure 13).
Keep young children and pets away from
the cleaned carpets until dry.
10. Press the gray button in the handle and push
forward to lock (Figure 14).
TO CLEAN CARS/STAIRS (Figures 15 through 17)
11. Press the red cleaner dispensing trigger on the
hand-held nozzle (Figure 16) to release cleaner.
For above-the-floor cleaning, please follow these
simple steps:
1. Unplug the cleaner from the electrical outlet.
2. Remove the two-tier tank from the cleaner.
TO PREPARE UPHOLSTERY
3. You will first need to unplug the separate power
cord that connects the STEEMER nozzle to the
cleaner (Figure 4).
IMPORTANT: Prior to cleaning any upholstered
furniture read the following instructions very
carefully.
4. Remove the nozzle by
depressing the red
button located on the
side of the neck
15
B
Most modern upholstery fabrics may be safely
cleaned by wet cleaning methods; yet there are
exceptions to this, as some delicate or unusual
fabrics require “dry cleaning.” If you are in doubt
about the type of fabric, we suggest that you check
with the manufacturer or dealer where the furniture
was purchased. Most fabrics are wear coded by the
manufacturer which details cleaning methods for a
particularfabric. If necessary, bring in a cushion or
arm cover to your dealer.
A
(Figure 15-A). Pull the
nozzle (Figure 15-B)
straight back and off
the neck without
twisting.
5. Lower cleaner onto floor stand.
8
Operating Instructions
• Cleaning upholstery which is covered with fabrics
5. Lock the gray cleaner button by pressing and
sliding the button forward on the main handle
(Figure 14).
that are not compatible with wet cleaning may
result in damage to the fabric. Know what the
fabric is and how it may be cleaned before using
the ORECK STEEMER cleaner.
6. Depress the red
20
dispensing trigger on
Dispensing Trigger
• Check the stuffing material if possible. Look inside
cushions and underneath the furniture. If the filling
is colored, it may bleed through and discolor the
furniture. Most modern stuffing material is light
colored and colorfast.
the hand-held nozzle
(Figure 20) and slowly
drag the nozzle towards
you. Make a second
pass at right angles to
the first. This will
minimize any streaking
or uneven appearance.
• To remove loose dirt, vacuum upholstery thoroughly
with a ORECK vacuum cleaner or other vacuum
cleaner.
• If the upholstery is being cleaned for the first time,
CHECK FOR COLORFASTNESS. Test a small, area
several hours before starting to clean upholstery.
Pour a small amount of STEEMER Full Release™
Professional Upholstery Shampoo on a clean white
cloth and blot upholstery. Examine the cloth for
color removal. If color appears on cloth, the
upholstery is not colorfast and should not be
cleaned with wet extraction methods. Let test area
dry completely. Inspect for changes in color,
bleeding, stretching or shrinkage. Test another area
if in doubt. This product is not recommended
for use on silk, velvet, wool and some
cotton blends.
SMALL SPILL PICK-UPS
Small spills are typical household events. When
liquid is accidentally spilled within the home, the
liquid usually spreads out quickly into a wide area in
a thin sheet.
In such cases, the ORECK STEEMERcan be a fast
and easy tool to assist in most types of spill pick-ups.
Several key precautions must be followed to insure
operator safety:
1. Always test and reset the STEEMERA.L.C.I. plug.
2. Do not immerse the power nozzle of the ORECK
STEEMER.
3. Do not allow the lower recovery tank to overfill.
TO CLEAN UPHOLSTERY
4. Do not pick up corrosive, combustible, or
flammable liquids such as acids, gasoline,
alcohol, or use this product in areas where vapors
from these types of materials are present.
1. Plug cord into an electrical outlet.
2. Test and reset A.L.C.I.
on the plug (Figure 18).
18
Reset Switch
5. Do not use to clean out bathtubs, flooded
basements or any place where the liquid depth
1
exceeds ⁄8”.
Test Button
3. Insert a specially
formulated STEEMER
Full Release™
19
Professional Upholstery
Cleaner Cartridge
(Figure 19).
4. Turn cleaner on by placing the On/Off power
switch in the “On” position (Figure 13).
9
To Store Cleaner
To Clean Carpet Cleaner
WARNING: To reduce the risk of electric
shock or injury from moving parts,
unplug before servicing.
24
1. Before turning the cleaner off, tilt the cleaner
back, raising the nozzle off the carpet for 15-20
seconds. This prevents extracted water in the
nozzle from dripping back onto the carpet after
you turn the cleaner off.
1. Pull the wheel assembly forward toward nozzle
for compact storage (Figure 24).
2. Place the red power switch in the ”Off“ position.
Unplug the power cord from the outlet.
2. Do not store the cleaner in freezing conditions.
3. Do not store the cleaner with water in the tank.
3. Remove the cleaner cartridge by rotating the
locking white lever upwards. Do not store with
a cleaner cartridge attached.
4. Do not store the cleaner with cleaner cartridge
attached.
4. Remove and empty the
21
Inlet
tank. Rinse out the lower
Screen
recovery tank with warm
water. Wipe off the inlet
screen to remove
Things To Do
accumulated dirt, lint
and debris (Figure 21).
Replace tank (Figure 8).
Use only manufacturer
recommended attachments
and accessories.
5. If you have been
operating the cleaner
• Keep free of dust, lint, and hair.
at length, it may be
C: Spray
• Turn off all controls before unplugging.
• Test the A.L.C.I. plug with every use.
necessary to clean the
Tips
B: Brush
nozzle from time to time,
Roll
Chamber
particularly if the carpet
is brand new or very
dirty, or if long-haired
pets frequently use the
carpeted area (Figure 22).
• Empty the recovery tank when full and whenever
clean water is added to the supply tank.
• Keep young children and pets away from
cleaned carpets until dry.
22
A: Extractor Slots
6. Unplug cleaner and
examine several areas
on the power nozzle
• Check carpets and upholstery for color fastness.
• Clean nozzle periodically.
(Figures 22-23) to see
23
if debris has built up:
A: Extractor slots
(Figure 22-A)
B: Brush roll chamber
(Figure 22-B)
C: Spray Tips
(Figure 22-C)
7. To clean the STEEMERextractor slots, place a cloth
or towel over the motor cover to shield and
protect the motor from water damage. Run hot tap
water through the nozzle until clean (Figure 22).
8. To clean the brush chamber and spray tips, take a
towel or damp cloth and wipe clean. (Figure 23).
10
To Replace Belt
Accessories
Call your authorized ORECK Home Care Center,
your authorized ORECK dealer, or call the Home
Care Hotline toll free at
WARNING: To reduce the risk of
electric shock or injury from moving
parts, unplug before servicing.
1-888-742-6769.
STEEMER Full Release™
Professional Spot & Stain
PreCleaner (Item
1. Replacement belts (Part No. OR114) for ORECK
STEEMERS are available from ORECK.
FRSS131)
Call Toll-Free 1-888-742-6769.
2. Be sure that your cleaner is unplugged from the
electrical outlet!
3. Unplug the power cord leading from the power
head to the rear of the main cleaner (Figure 4).
STEEMER Full Release™
Professional Carpet Cleaner
(Twin Pack) (Item FRC124)
4. Remove the power nozzle from the main
cleaner (Figure 15).
5. Remove screw from
belt cover
25
C: Belt
(Figure 25-A).
A: Belt
6. Remove two (2)
screws holding the
brush roll clamp in
place and remove
clamp (Figure 25-B).
Cover
STEEMER Full Release™
Professional Upholstery
Cleaner (Twin Pack)
(Item FRU125)
B: Brush Roll Clamp
7. Remove and replace
the old belt if broken
or if excessive wear is
noted (Figure 25-C).
8. To install a new belt, remove brush roll and
insert the new belt into the rectangular cavity.
Using a long screwdriver, loop belt around
motor shaft. Pull and stretch belt over crowned
end of the brush roll.
STEEMER Valu-6-Pack
(Item FRC132)
5 Carpet Cleaners and
1 Spot & Stain PreCleaner
9. Replace brush roll into the power nozzle and
rotate brush to properly align belt.
10. Replace belt cover, brush roll clamp and screws.
11. Reconnect power cords and test.
ORECK STEEMER Belts
(Item OR114)
2 Pack
11
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