Oreck Vacuum Cleaner 77224 01REVC User Manual

®
S I M P L Y  
A M A Z I N G  
USERS GUIDE  
XL21  
LOANER VAC  
XL21-700LOANER  
HIGH SPEED UPRIGHT VACUUM WITH  
Inhibits the growth of odor-causing bacteria,  
mold and mildew on the bag  
•IMPORTANT•  
SAVE THIS BOOKLET!  
Includes:  
• Safety Warnings  
• Warranty  
• Operating Instructions  
• Trouble Diagnosis  
• Accessories  
 
5
6
7
8
9
15  
25  
35  
16  
17  
18  
19  
26  
27  
28  
29  
2
 
BEFORE OPERATING CLEANER,  
READ ALL INSTRUCTIONS IN  
THIS MANUAL CAREFULLY.  
IMPORTANT SAFETY  
INSTRUCTIONS  
When using an electrical appliance, basic  
precautions should always be followed,  
including the following:  
Table of Contents  
READ ALL INSTRUCTIONS BEFORE  
USING THIS VACUUM CLEANER  
Maintenance and Customer Service, Polarized Plug Notice,  
Accessories, Important Safety Instructions . . . . . . . . . . . . . . . page  
3
WARNING  
Warranty, Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . page  
4
To reduce the risk of fire,  
electric shock, or injury:  
Parts List, Assembly, Operating Instructions,  
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page  
5
General Information cont., To Replace Filter Dust Bag,  
Bulb Replacement, How to Replace a Worn Belt,  
To Adjust or Replace Brush . . . . . . . . . . . . . . . . . . . . . . . . . . . page  
• Do not leave appliance unattended when plugged in.  
Unplug from outlet when not in use and before servicing.  
• Do not use outdoors or on wet surfaces.  
• Do not operate the unit while in the upright and locked  
position.  
• Do not let the unit run while in any one stationary position  
for any period of time. Keep the unit moving while in  
operation.  
6
7
Edge Brush Replacement, Motor Filter and Oreck Fresh Air®  
Scent Cartridge Replacement, Using an Oreck Fresh  
Air® Tab, Stuffing or Blockage . . . . . . . . . . . . . . . . . . . . . . . . . page  
• Do not allow to be used as a toy. Close attention is  
necessary when used by or near children.  
Maintenance and Customer Service  
• Use only as described in this manual. Use only  
manufacturer’s recommended attachments.  
• Do not use with damaged cord or plug. If appliance is not  
working as it should, has been dropped, damaged, left  
outdoors, or dropped into water, return it to a service  
center or call customer service at: US: 1-800-989-3535  
Canada: 1-888-676-7325.  
• Do not pull or carry by cord, use cord as a handle, close  
door on cord, or pull cord around sharp edges or corners.  
Keep cord away from heated surfaces.  
Your Oreck vacuum cleaner is a product of precise engineering. The  
motor bearings are permanently lubricated and should not be oiled. If  
you require additional information or have problems with your Oreck  
appliance, you may call ORECK customer service at:  
US: 1-800-989-3535 Canada: 1-888-676-7325  
Please specify the model number and serial/code number which can be  
found on the data plate on the back of the vacuum.  
Save your sales or purchase slip. Should your Oreck appliance require  
warranty service in the U.S.A., present this slip to the authorized service  
center as your proof of purchase date or, in Canada, call customer  
service.  
• Do not run appliance over cord.  
• Do not unplug by pulling on cord. To unplug, grasp the  
plug, not the cord.  
• Do not handle plug or appliance with wet hands.  
• Do not put any object into openings. Do not use with any  
opening blocked; keep free of dust, lint, hair and anything  
that may reduce air flow.  
• Keep hair, loose clothing, fingers and all parts of body  
away from openings and moving parts.  
• Do not use to pick up anything that is burning or smoking,  
such as cigarettes, matches, or hot ashes.  
• Do not use without filter bag assembly in place.  
• Turn off all controls before unplugging.  
Polarized Plug Notice  
This product is equipped with a polarized alternating current line plug (a  
plug having one blade wider than the other). This plug will fit into the  
power outlet only one way. This is a safety feature. If you are unable to  
insert the plug fully into the outlet, try reversing the plug. If the plug  
should still fail to fit, contact an electrician to replace the obsolete outlet.  
Do not defeat the purpose of the polarized plug.  
Accessories (Sold Separately)  
• Use extra care when cleaning on stairs.  
• Do not use to pick up flammable or combustible liquids,  
such as gasoline or lighter fluid, or use in areas where  
they may be present.  
• Do not use appliance in an enclosed space where  
flammable, explosive or toxic vapors are given off by oil  
base paint, paint thinner, some mothproofing substances,  
or in an area where flammable dust is present.  
• Do not pick up toxic material such as chlorine bleach,  
drain cleaner, gasoline, etc. with this appliance.  
ITEM  
PART #  
1. Dust Bag, 8 Pack, Saniseal®  
Hypo-Allergenic  
CCPK8DW  
0300604  
2. Belts, 3 Pack  
3. Fresh Air® Scent Cartridges  
Notes of Vanilla®, 8pk.  
FA1PK  
FA2PK  
FA3PK  
Spring Mullberries®, 8pk.  
Blooming Jasmine®, 8pk.  
4. Light Bulb  
5. Exhaust Filter, 4pk.  
6. 24” Lambs Wool Duster  
77051-01  
EF4PK  
ORD24  
SAVE THESE INSTRUCTIONS  
Household Use Only  
3
 
Warranty  
Troubleshooting Guide  
ORECK MANUFACTURING COMPANY: (Oreck Manufacturing  
Company gives you the following limited warranty for this product only if  
it was originally purchased for residential use, not resale from Oreck or an  
Oreck Authorized Retail Dealer.)  
WARNING: Unplug cord from electrical  
outlet before servicing.  
SAVE SERVICE CALLS...CHECK THESE FIRST:  
• Is the disposable filter dust bag full?  
• Are pores of filter dust bag clogged with powder or fine dust?  
Oreck will repair or replace, free of charge, to the original purchaser, any  
part that is found to be defective in material or workmanship within thirty  
(30) days of the date of manufacture. This limited warranty applies to  
normal domestic use. Any commercial use of this product will void this  
limited warranty.  
• Is anything clogging the revolving brush, lower tube, intake opening,  
fan housing or connector assembly opening?  
• Is the belt in place and turning the brush?  
• Are the brush ends in the proper location?  
This limited warranty does not cover the replacement of expendable or  
consumable parts such as belts, brushes, bulbs, disposable bags and  
other parts subject to normal wear unless they are defective in material or  
workmanship.  
• Does the brush turn freely? Are hair, string or rug fibers wound around  
the brush?  
This limited warranty does not apply to any part subjected to accident,  
abuse, commercial use, alteration, misuse, damage caused by act of  
God, the use of voltages other than indicated on the serial number  
displayed on this product or service of this product by other than Oreck or  
a participating Factory Authorized Service Center.  
PROBLEM  
CLEANER  
POSSIBLE SOURCE  
AREAS TO CHECK  
Not plugged in  
properly.  
Be sure cleaner is  
firmly plugged into  
wall outlet.  
WILL NOT RUN  
Oreck does not authorize any person or representative to assume or  
grant any other warranty obligation with the sale of this product.  
Oreck’s limited warranty is valid only if you retain proof of purchase from  
Oreck or an Oreck Authorized Retail Dealer for this product. If you  
purchase this product from any other source, your purchase is “AS IS,”  
which means Oreck grants you no warranty, and that you, not Oreck,  
assume the entire risk of the quality and performance of this product,  
including the entire cost of any necessary servicing or repairs of any  
defects.  
No electricity in wall  
outlet.  
Check electrical  
source–fuse or  
circuit breaker.  
CLEANER  
DOES NOT PICK UP  
Filter bag is full.  
Replace filter bag.  
See “To Install Paper  
Filter Dust Bag.”  
Oreck’s liability for damages to you for any costs whatsoever arising out  
of this statement of limited warranty shall be limited to the amount paid for  
this product at the time of original purchase, and Oreck shall not be liable  
for any direct, indirect, consequential or incidental damages arising out of  
the use or inability to use this product.  
Nozzle or intake  
pivot clogged.  
Clear obstruction.  
Replace belt.  
Belt is broken or  
stretched.  
Some states do not allow the exclusion or limitation of incidental or  
consequential damages, so the above limitation or exclusion may not  
apply to you.  
Brush is worn.  
Replace brush if  
bristles do not  
extend beyond  
baseplate.  
ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT,  
INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND  
FITNESS FOR  
A
PARTICULAR PURPOSE, ARE LIMITED IN  
DURATION TO THE WARRANTY PERIOD, AND NO WARRANTIES,  
WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THIS  
PERIOD.  
Bag tube clogged.  
Clear obstruction.  
Change bag.  
Bag pores are  
clogged with fine  
dust.  
Some states do not allow limitations on the duration of implied warranties,  
so the above limitation may not apply to you.  
This warranty gives you specific legal rights, and you may also have other  
rights which vary from state to state.  
Impeller fan is  
broken.  
Return to Service  
Center for repair.  
Revolving brush is  
not even at both  
ends.  
Check bearing seal.  
Make sure words  
“normal” or “special”  
match at each end.  
ALL OTHER SERVICING SHOULD BE DONE BY AN  
ORECK AUTHORIZED SERVICE CENTER.  
CALL CUSTOMER SERVICE HOT LINE  
US:1-800-989-3535 Canada: 1-888-676-7325  
Whenever calling, please be sure to have your model and serial  
number from data plate.  
4
 
Parts List  
Operating Instructions  
To assist you in identifying components of your vacuum, the parts have  
been numbered as follows:  
Make sure disposable paper filter dust bag is in place. DO NOT operate  
the cleaner without a paper filter dust bag. Plug the power cord into an  
electrical outlet and press the On Low (l) - On High (ll) - OFF(O) switch  
on handle assembly when ready to operate.  
1
2
3
4
5
6
7
8
9
Helping Hand® handle with soft grip  
On/off switch  
Cord dump  
Handle tube  
Bag stiffener  
Deflector  
Bag dock  
Carry handle  
Zipper  
1
Up-Position Lock  
2
fig. 3 Place foot on power head and lean handle back gently to release  
lock for vacuum use. Return handle to the full upright position to  
engage lock.  
3
NOTE: Do not operate the unit while in the upright and locked position.  
Do not let the unit run while in any one stationary position for any period  
of time. Keep the unit moving while in operation.  
4
10 Bag clip  
5
Carry Handle  
11 Headlight cover  
12 Front light lens  
13 Main bumper  
14 Edge brush  
15 Belt door  
6
fig. 4 Raise the carry handle located on back of the unit for easy lifting,  
carrying, and stair vacuuming. Lower the handle during use to  
eliminate obstruction.  
33  
8
7
Duster Loop  
16 Power cord  
17 Cord assembly  
18 Handle collar  
19 Connector assembly  
20 Carry handle clamp  
21 Collars  
9
fig. 5 For convenient use of dusters, a loop has been sewn onto the  
outer bag. This will allow easy removal and storage of the duster.  
For Easy Power Cord Storage  
fig. 6 Raise carrying handle and wrap power cord around carry handle  
and Helping Hand® handle.  
22 Lower tube  
23 Bag clip clamp  
24 Scent cartridge door  
25 Fan housing  
26 Rear wheels  
27 Side light  
10  
fig. 7 To release cord, twist cord dump located on Helping Hand® handle  
11  
12  
1/2 turn. Slide cord off handle. (fig. 8)  
Cleaner Storage  
Both the Helping Hand® handle and carry handle can be used for  
convenient, space saving storage of cleaner. Hang cleaner by carry  
handle on a sturdy fastener or Helping Hand® handle on a closet rod.  
13  
15  
28 Cover  
29 Bag spring  
14  
Operating Recommendations  
30 Bag pocket  
31 Outer bag  
This new ORECK XL21 High-Speed Upright is one of the finest, fastest,  
and strongest units in its class. You’ll love the way it cleans, gets under  
things, and it’s SO lightweight and easy to use.  
32 Power nozzle  
33 Inner filter bag  
34 Duster loop  
17  
The following are a few simple suggestions regarding its operation:  
16  
1. When inserting a new disposable paper filter dust bag—FIRST  
PUFF OUT and OPEN THE BAG.  
18  
31  
2. When the disposable filter dust bag is full, REPLACE IT.  
19  
3. If at any time the machine does not pick up properly or makes an  
unusual noise, STOP OPERATION and service.  
8
4. Although your upright will pick up pins, paper clips, and other small  
objects, it is recommended that these be removed from the floor  
before you vacuum. Failure to do so may result in permanent  
damage to the motor suction fan and its housing.  
20  
30  
34  
21 22  
5. WARNING: Do not use your vacuum cleaner on damp or wet  
surfaces. This will cause damage to the vacuum cleaner and is  
dangerous to the user. Damage caused by use on wet or damp  
surfaces is not covered under warranty.  
29  
28  
23  
24  
6. REPLACE THE BELT EVERY 6 MONTHS, SCENT CARTRIDGE  
EVERY MONTH, AND MOTOR FILTER EVERY 2 MONTHS.  
27  
25  
26  
7. Change the disposable filter dust bag at least once a month—even  
if it is not full! The collected dust in the dust bag can cause odor,  
attract moisture, and can affect the efficiency of the cleaner.  
14  
32  
Assembly  
8. DO NOT run the vacuum cleaner over the cord. The revolving  
brush could damage the cord.  
fig. 1 With ON/OFF switch facing the front of the unit, align slots in  
handle tube with tabs in connector. Insert the handle tube into  
connector. Tighten collar at base of handle tube onto the  
connector until it locks, “snaps”.  
General Information  
The performance of your new cleaner greatly depends upon care and  
maintenance. The instructions in this manual will guide you in performing  
basic care and maintenance. To obtain the most satisfying years of  
service read the instructions and keep them handy for future reference.  
fig. 2 Snap cord assembly into the cord clip located on the left side of  
the collar. Leave excess cord at the power head to allow  
movement.  
5
 
CAUTION—Wood Floors, Soft (Vinyl, Asphalt Tile, etc.) Floor  
Surfaces and Polished Floor Finishes  
Disposable Paper Filter Dust Bags  
Disposable paper filter dust bags play a very important role in the  
efficiency of your ORECK vacuum cleaner. The purpose of the filter bag  
is to trap dirt, but at the same time it must be porous enough to allow air  
to pass through. If the filter bag becomes clogged, no air can pass  
through the cleaner and cleaning cannot take place, regardless of the  
cleaner’s power. Increase the CLEANING POWER of your cleaner by  
changing the bag at least once a month—even if it is not full!  
Use floor and floor finish manufacturer’s recommended methods of  
cleaning. The roller brush may also scuff very soft finishes. Do not  
operate the unit while in the upright and locked position. Do not let the  
unit run while in any one stationary position for any period of time. Keep  
the unit moving while in operation.  
To Replace Filter Dust Bag  
DO NOT FILL ABOVE THE LINE INDICATED ON THE DUST BAG.  
WARNING: Unplug cord from electrical  
outlet before servicing.  
Be sure the disposable paper filter dust bag is installed properly.  
All paper dust bags are not the same. Your ORECK disposable  
dust bags have been designed to be used with the ORECK cleaner.  
Using bags other than genuine ORECK disposable bags will affect  
the cleaning ability of your cleaner and could cause damage to it.  
BAG REMOVAL:  
fig. 10 Unzip outer bag completely.  
fig. 11 Pull bag cardboard collar to release bag dock door from  
HEPA-Celoc® Hypo-Allergenic Filter System  
connector. Bag dock door will hinge downward.  
fig. 12 Gently pull bag cardboard collar upward out of the bag dock.  
The HEPA-Celoc outer bag of your vacuum cleaner is high filtration  
medical material designed to filter the smallest of dust particles. It is  
important the inside of the outer bag be cleaned. Hand wash the outer  
bag, turned inside out with warm water and air dry. If desired, the  
HEPA-Celoc outer bag can be replaced for renewed efficiency. The  
Celoc layered disposable inner dust bag must be replaced once a  
month even if it is not full. Change it more often if it is used in  
extremely dirty areas.  
Saniseal® dust seal will close automatically.  
BAG INSTALLATION:  
fig. 13 Slide the cardboard collar completely onto bag dock door.  
fig. 14 Firmly push bag dock door with both thumbs on indication point  
until it snaps.  
Bulb Replacement  
The Belt  
The belt on your vacuum cleaner controls the speed of the revolving  
brush and is very important for the effective operation of the cleaner. If  
the belt becomes stretched or cut, it will cause the revolving brush to  
stop completely or slow down. See instructions in the manual for  
replacing belt.  
WARNING: Unplug cord from electrical  
outlet before servicing.  
fig. 15 Remove lamp housing by removing two (2) screws in the the  
top of the lamp housing. Pull burned out bulb from holder and  
replace with new bulb. Replace lamp housing by replacing two  
screws in the top of the lamp housing.  
An extra belt is stored in the baseplate of your cleaner. When  
buying replacement belts, use ONLY ORECK genuine belts. Belts  
other than Oreck belts will not operate the revolving brush  
correctly and may create undue stress which will cause damage to  
the motor and brush bearings. Using belts other than ORECK belts  
will void the warranty.  
How to Replace a Worn Belt  
WARNING: Unplug cord from electrical  
outlet before servicing.  
Motor Filter  
fig. 16 Remove the replacement belt from the storage channel.  
The motor filter is used to filter tiny particles released by the motor  
exhaust while in operation. The motor filter is not necessary for  
operation but is helpful in removing contaminants from the air.  
fig. 17 Remove the door by removing the hold down screw located on  
side of power head.  
fig. 18 Fold door away from the power head and lift it away.  
NOTE: Motor filter should be replaced every two months for best  
performance.  
fig. 19 Remove the belt from the motor drive shaft and brush roll pulley.  
Oreck Fresh Air® Cartridges  
An Oreck Fresh Air® Cartridge adds a desired fragrance to the air while  
vacuuming. It is placed behind the motor filter and uses heat and air  
generated from the motor to spread the fragrance.  
fig. 20 Loop the new belt over the brush roll pulley. Place the opposite  
end of the belt on the motor drive shaft.  
fig. 18 Replace the door by placing the bottom tab on door into slots  
located inside power head and pressing the door closed.  
fig. 17 Replace the hold down screw and tighten.  
NOTE: Cartridge should be replaced every month when filter dust bag  
is replaced or as desired.  
To Adjust or Replace Brush  
Lubrication  
The vacuum cleaner motor bearings are factory lubricated and sealed.  
Further lubrication is not required.  
WARNING: Unplug cord from electrical  
outlet before servicing.  
Your Oreck Vacuum comes with the brush roll set at the NORMAL  
position for most types of carpets. When using vacuum primarily on  
Berber Carpets, adjust brush roll to the SPECIAL setting.  
General Cleaner Care  
fig. 9 At least once a month, check for and remove excessive lint,  
string or hair from revolving brush. Patented cleaning grooves  
on brush roll will allow easier cleaning.  
fig. 21 Remove the baseplate by removing 5 screws. Then, remove the  
belt and brush roll from the housing.  
Wipe the outside of the cleaner with a damp cloth. Also clean the  
connector deflector assembly area, base of cleaner and fan housing  
area. If there is dust in the outer bag, vacuum it or shake it out.  
fig. 22 Rotate both end cards of the brush roll to show “SPECIAL” and  
replace in the holding channels of the housing.  
A little preventative maintenance will keep your cleaner looking new and  
will ensure continued cleaning effectiveness.  
fig. 23 NOTE: The one marked “SPECIAL” has several ribs on top of  
the end card.  
fig. 24 The brush end card setting marked “NORMAL” has one rib.  
When rotating bearings, make sure both end card assembly  
settings are the same and face up when replacing the brush roll.  
Reassemble the belt and the baseplate.  
6
 
fig. 32 To reassemble, check O-ring on tube, and replace if damaged.  
Replace tube by first lining up slot at base of tube with tab inside  
fan housing. Insert tube and push down until the tube is seated.  
Make sure O-ring is in place against fan housing opening.  
Replace and tighten collar until collar locking tabs are locked in  
place. Reattach bag spring (fig. 31)  
Edge Brush Replacement  
WARNING: Unplug cord from electrical  
outlet before servicing.  
fig. 25 Turn the power head over. With baseplate facing up, remove the  
screw located in the center of each edge brush. Remove both  
edge brushes and replace with new ones. Replace both screws  
and tighten.  
fig. 35 Many times blockage occurs due to a full dust bag causing dirt to  
back down the air flow system. When that happens, the  
blockage will be at the top of the system, starting in the area  
where the dust bag connects to the connector assembly.  
NOTE: If the above actions do not correct the problem, contact an  
Oreck authorized service center or call the customer service center.  
US: 1-800-989-3535 Canada: 1-888-676-7325  
Motor Filter and Oreck Fresh Air®  
Scent Cartridge Replacement  
WARNING: Unplug cord from electrical  
outlet before servicing.  
The Motor Filter located at the back of the power head should be  
replaced every 2 months. The Scent Disk should be replaced every  
month when changing the inner filter bag.  
fig. 26 Press two locking tabs on cartridge cover and remove the cover.  
fig. 27 Remove the cartridge holder by lifting on tab at top of holder.  
fig. 28 Remove old filter or scent disk from holder. Replace filter or  
scent disk and reinsert holder.  
Replace cover by aligning tabs on cover with slots in housing and  
pressing the cover in place until cover tabs lock.  
Using an Oreck Fresh Air® Tab  
fig. 29 Your ORECK XL21 vacuum cleaner has a special ORECK  
FRESH AIR® tab pocket. This light-colored pocket is located  
inside the vinyl bag in the area where the paper disposable bag  
attaches to the intake tube. Insert tablet in pocket if desired.  
Stuffing or Blockage  
IMPORTANT: On plush and new carpets, stuffing may occur inside the the  
intake tube and the lower tube assembly. This is due to excessive fuzz  
and loose cuttings in the carpet. Stuffing could occur for the first few  
cleanings until all the loose material is removed. Due to the high efficiency  
of the cleaner, many older carpets will cause stuffing when the cleaner is  
first used on them. If your vacuum cleaner does not pick up properly, or  
makes unusual noise and the outer bag does not fluff up or balloon open,  
follow these steps:  
WARNING: Unplug cord from electrical  
outlet before servicing.  
fig. 30 Check for blockage at the mouth of the intake opening. If there  
is blockage, remove it with long-nose pliers, a screwdriver or  
coat hanger. If you can not reach the blockage, remove  
baseplate. (fig. 21)  
fig. 31 If the blockage is not at the base, remove lower tube. Unhook  
retainer spring, releasing bottom of bag.  
fig. 32 Twist lower collar counterclockwise to slide up. Pull tube out of  
base.  
fig. 33 Check for blockage. If blockage is in the tube, remove with a  
coat hanger.  
fig. 34 If tube is not blocked, look into fan housing. Remove debris with  
long-nose pliers, a screwdriver or coat hanger.  
©2006 Oreck Holdings, LLC. All rights reserved. All word marks, logos, product configurations, and registered trademarks are owned and used under the authority of Oreck Holdings, LLC.  
Printed in America  
77224-01 REV C  
11/06 ECN# R-8266  
 

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