Panasonic Telephone ICX User Manual

August, 1998  
 
 
1
Contents  
Welcome to ICX Built-In Voice Mail  
Contents  
Your new Built-In Voice Mail allows you to  
record telephone calls and access many  
basic voice mail (VM) features. You may  
use your system to greet callers, retrieve  
and leave messages, notify outside  
telephones and pagers of messages, and  
many other powerful options to improve  
your productivity.  
Getting Started . . . . . . . . . . . . . . . . . . 2  
Security. . . . . . . . . . . . . . . . . . . . . . . . 3  
Playback Options . . . . . . . . . . . . . . . . 3  
Message Copy Services. . . . . . . . . . . 5  
Leaving a Message. . . . . . . . . . . . . . . 6  
Broadcast Messages . . . . . . . . . . . . . 7  
Outside Access. . . . . . . . . . . . . . . . . . 8  
Outside Notification. . . . . . . . . . . . . . . 9  
Returning to VM from Other Service Menus  
10  
This system is easy to use and customize.  
The system has automated commands  
which you can access via a system of  
option menus. The system informs you  
which buttons to press; all you have to do  
is press them! Usually you will input  
keypad characters like the “7” (seven) key  
and the “#” (pound) key.  
Recording Conversations . . . . . . . . . 11  
Advanced Recording . . . . . . . . . . . . 13  
 
2
Getting Started  
Entering Your Mail Box  
Your Personal Greeting  
Think About It!  
There are three ways to enter your Voice  
Mail (VM) box.  
The system provides an automated  
greeting, “Welcome to the voice mail  
system.” You may set a personalized  
message when you enter the mail box  
(look to the left for instructions) by  
pressing “*” (star) “#” (pound), then the  
number “7” and “#”.  
Write your greeting here before you record  
it; it’s easier to remember what you want  
to say if it’s right in front of you.  
RETRIEVE  
key  
START VM  
key  
#
7
#
*
Dial VM extension.  
Only then can you perform the steps  
outlined below. Services in Personal  
Greetings:  
Accessing VM with Keys  
1.To start recording, press  
Press the “RETRIEVE” key or “START  
VM” key to access your mail box. The  
system dials your mailbox number for you.  
#
1” then “#”. .  
*
2.To stop recording, press  
press “7” then “#”.  
7
#
Accessing VM by Dialling  
3.To repeat your greeting,  
press “3” then “#”.  
Enter the VM number, then your mailbox  
number followed by the “#” (pound) key.  
3
#
#
4.To delete the greeting,  
press “5” then “#”.  
[123]  
#
7
If you assigned a password to your  
mailbox, enter the password code  
followed by the “#” (pound) key.  
You should set a personal security code  
(password). (See Setting a Password.)  
Only you know your code, so don’t forget  
what it is!  
#
[456]  
The messages play automatically, newest  
to oldest. (See Playback Options for  
additional message options.)  
 
3
Security/Playback Options  
Setting a Password  
Enter VM then press “*” star, then “#”  
(pound), then number “8” and “#” (pound).  
You can change your password as  
Basic Message Playback Options  
By default, messages play back  
sequentially from the newest one. Once  
you have dialled your voice mailbox, you  
can use several options, including:  
•Repeat the message  
frequently as you wish. The code can be  
anywhere between 3 - 10 numbers. If it is  
easier for you to remember letters than  
numbers, don’t forget that you can spell it  
with letters on the keypad. Longer codes  
are more secure than shorter ones.  
If you forget your code, you must ask your  
ICX Telephone System distributor to  
reprogram a new security code.  
#
8
#
*
1.Enter the new  
password and “#”.  
[1234]  
#
•Delete, then hear the next mes-  
sage  
•Save, then hear the next message  
•Go back in message  
•Skip forward in message  
•Message Copy  
2.To accept, press “1” and  
#”.  
1
2
#
#
3.If you want to modify the  
password, press “2” and  
#”.  
Note: The following commands may be  
entered during the message.  
Quick Tip:  
To speed the Message  
up/down, toggle the  
4
6
#
#
4” “#” (pound) keys..  
To adjust the Volume  
up/down, toggle the  
✶✭  
6” “#” (pound) keys.  
 
Playback Options (Cont)  
4
Repeating the Message  
Saving the Message  
Going Backward in a Message  
You can go back in any message while  
you are listening to it. The system default  
is to go back 10 seconds, but system  
programming can change it to any time  
increment you want.  
1.Press “3” and “#” (pound).  
1.Press “8” and “#” (pound). The next  
message plays automatically.  
3
#
8
#
1.Press “1” and “#” (pound). The  
message skips backwards the  
amount of seconds you have  
programmed.  
✶✭  
1
#
✶✭  
Deleting the Message  
2.Press “5” and “#” (pound). The  
following message plays  
automatically.  
✶✭  
Going Forward in a Message  
You may skip over part of a message  
5
#
while you are listening to it. Again, the  
system default is 10 seconds.  
1.Press “7” and “#”  
7
#
(pound). The message  
skips forward to the  
specified time increment.  
X
✶✭  
 
5
Message Copy Services  
Copying the Message to Another  
Mailbox  
1.Press the COPY key or “1” “9” and  
Copying to Multiple Mailboxes  
Instead of entering the MAILBOX key or  
mailbox numbers in Step Two above,  
enter the broadcast code and “#” (pound).  
1.Press the COPY key or “1” “9” and  
#” (pound). The system announces:  
Please enter the mailbox number  
and press # (pound).”  
Copying Messages  
You can copy a message to another  
mailbox or multiple mailboxes while you  
are listening to the message. You also  
may copy it when you hear the  
announcement, “To Delete, press 5 and #.  
To Save, press 8 and #.”  
#” pound. The system announces:  
Please enter the mailbox number  
and press Pound.”  
COPY  
Softkey  
1
9
#
COPY  
Softkey  
Original Message  
to You  
or  
2.Press the MAILBOX key or enter  
the mailbox number and “#” (pound).  
1
9
#
2.Press “*BROADCAST CODE #”  
(pound) or press the pre-assigned  
broadcast MAILBOX key.  
MAILBOX  
key  
3.Press “7” and “#” (pound).  
✶✭  
3.Press “1” and “#” to copy  
the message.  
7
#
1
#
Broadcast  
Code  
#
*
•If you selected the wrong mailbox  
number, press “2” and “#” (pound).  
The system takes you back to Step  
One above.  
✶✭  
✶✭  
✶✭  
✶✭  
2
#
cc:Ted  
cc:John  
cc:Connie  
To Cancel copying, press “*” “#”.  
#
✶✭  
✶✭  
*
✶✭  
✭  
✶✭  
 
6
Leaving a Message  
You may want to leave a message in  
another party’s mailbox. One message  
can be recorded for up to 4 minutes.  
(Recording time is set upon installation,  
but can be changed.) One mailbox can  
contain up to 30 messages. (This number  
can also be changed.)  
Calling Another Party’s Mailbox  
If the other party’s mailbox is full, you will  
hear the announcement, “Sorry, you  
cannot leave a message in mailbox XXX.”  
1.Press the START VM key or dial the  
Voice Mail number. Do not enter  
your personal mailbox.  
2.Press “*”, dial the mailbox number,  
and press “#” (pound).  
Dial Mailbox  
#
Number  
*
3.You will hear the other person’s  
greeting. Leave a message after the  
tone and press “7” “#” (pound) or  
hang up to stop recording.  
FULL  
If you chose “7” “#” (pound), you may  
then choose several options.  
•Press “1” “#” (pound) to re-record  
the message..  
“...And the eighteenth  
reason I think it should be  
done this way is... and  
another consideration here  
is...”  
Re-Record  
M essage  
1
#
•Press “3” “#” (pound) to repeat the  
message..  
Repeat  
Message  
3
#
•Press “5” “#” (pound) to cancel the  
message..  
Cancel  
Message  
5
#
✶✭  
 
7
Broadcasting Messages  
Recording Your Message in Multiple  
Mailboxes  
1.Press the VOICE MAIL key or dial  
the Voice Mail number.  
3.Record the message.  
4.Press “7” “#” (pound) when you are  
finished or hang up.  
The same message can be left in up to 50  
other mailboxes. To use this service, your  
system administrator must set up  
broadcast codes. Up to 30 broadcast  
codes can be assigned in one system.  
Ask your administrator for details  
regarding broadcast codes.  
START VM  
key  
7
#
2.When you hear the system  
announcement, press “*” enter the  
broadcast code, and press “#”  
(pound).  
#
*
Broadcast Code  
Quick Tip:  
Record Message  
My broadcast code is:  
✶✭  
✶✭  
✶✭  
✶✭  
✶✭  
✶✭  
 
8
Outside Access  
Accessing Voice Mail from the Outside  
If an outside access telephone number  
has been assigned, you can access the  
voice mail from the outside. Once  
connected to voice mail, you can access  
the voice mail features.  
Quick Tip:  
The outside access phone number is:  
1.Call the Voice Mail outside access  
telephone number.  
2.Enter the box number and press #.  
3.Enter your password and #.  
Your messages play automatically,  
newest to oldest. You can access the  
voice mail features as if your were at  
an extension.  
 
Outside Notification  
9
Outside Notification Services  
After a message is recorded in your  
mailbox, you can be informed in one of the  
following two methods:  
Calling an Outside Phone or Extension  
You can instruct VM to notify an outside  
phone after you leave the message.  
*
1.Enter VM then press and #  
•Calling a pager  
•Calling an outside telephone or  
extension  
#
#
*
2.Press “9” “#” (pound)  
to access outside  
notification service.  
3.Press “2” '#” to notify  
outside phone.  
9
Calling a Pager  
You can instruct VM to notify a pager.  
1.Enter VM then press * and #  
2
#
#
*
4.Enter the phone  
number.  
[ABC-WXYZ]  
2. Press “9” “#” (pound)  
to access outside  
notification service.  
3.Press “1” '#” to notify  
pager.  
9
#
#
5.Press “#” (pound).  
#
1
6.If you are done, hang  
1
2
#
#
up or press “1” or “#”.  
4.Enter the phone  
number (with trunk  
access #).  
9-555-1234  
7.If you want to modify  
the notification, press  
2” “#”.  
5.Press “#” (pound).  
#
6.If you are done, hang  
up or press “1” and  
#”.  
7.If you want to modify  
the notification, press  
2” “#”.  
Some systems are set up to perform these  
services automatically. Large display  
telephones show an notify option on the  
soft key screen. Press the button beside  
the appropriate display to execute the  
command.  
1
2
#
#
 
10  
Returning to VM from Other Service Menus  
Some other options which are available to  
you with the ICX Voice Mail service are as  
follows:  
Go Back and Listen  
Successive Message Retrieve  
If you want to return to message retrieve  
from other areas of VM, but you want to  
listen to your message oldest-first, then  
you may do so.  
You can go directly to Successive  
Message Retrieve from any area of VM.  
Retrieving messages successively plays  
them from the most recent to the oldest.  
•Go back to message retrieve service  
•Go back to message retrieve/retrieve  
oldest message  
*
*
1.Press and #.  
1.Press and #.  
•Successive message retrieve  
#
#
#
#
*
*
Go Back  
2.Press “3” “0” “#”.  
2.Press 3 1 #, then 3 #.  
If you have gone into VM features other  
than message retrieve, such as recording  
your greeting or changing your password,  
and you want to go back to message  
retrieve, you can do so without exiting and  
starting all over again.  
3
0
3
1
#
3
N E W  
OLD  
*
1.Press and #.  
✶✭  
#
✶✭  
*
2.Press 3 and # to go back to  
message retrieve service.  
LESS  
N E W  
LESS  
OLD  
3
#
✶✭  
✶✭  
OLD  
N E W  
✶✭  
✶✭  
 
11  
Recording Conversations  
You can record normal CO trunk calls,  
ISDN trunk calls, private lines, and  
intercom calls. The recording is retained  
as a voice mail message. Recording can  
be either automatic or manual. Automatic  
recording is set at installation. Phones set  
for automatic recording record every  
incoming/outgoing call. Ask your  
Manual Conversation Recording to  
Your Mailbox  
Cancelling While Recording  
1.Press CANCEL or 5 #.  
1.Receive or make a call.  
2.Press the RECORD key to start  
recording.  
CANCEL  
5
#
OR  
Pausing Recording  
1.Press PAUSE or 2 #.  
RECORD VM  
key  
PAUSE  
OR  
2
#
#
administrator about your phone.  
2.To resume a paused recording,  
press PAUSE or 2 #.  
3.Replace the handset when the call is  
terminated. The conversation is  
stored in your mailbox.  
Precautions:  
PAUSE  
2
OR  
Manual Conversation Recording to a  
Designated Mailbox  
!
Re-Recording  
1.Press Re-Record or 1 #. The  
1.Receive or make a call.  
2.Press the VOICE MAIL key to start  
recording.  
•Make sure the other person knows you  
are recording the call. Without his or  
her consent, you could be invading  
privacy.  
•Calls cannot be recorded if your  
mailbox is full.  
previous recording is cancelled and a  
new recording is initiated.  
RE-RECORD  
1
#
OR  
START VM  
key  
You cannot record a call made with a  
locally-supplied ISDN terminal adaptor.  
•If Handset Mute is enabled for the  
extension, the voice on the Mute  
handset is still recorded on an intercom  
call.  
3.Press the destination MAILBOX key  
or input the destination mailbox  
number and press #.  
MAILBOX  
key  
•While a conversation is being  
recorded, key tones are not sent out  
without first dialling “0” and “#”.  
4.Replace the handset when the call is  
terminated. The conversation is  
stored in the designated mailbox.  
 
12  
Advanced Recording  
Playing Back the Recorded  
Conversation Before Hanging Up  
1.Before hanging up, press the ADD  
key, 8 #, or Soft Key 5. .  
Cancelling the Recorded Conversation  
Changing the Destination Mailbox After  
Recording  
Before Hanging Up  
1.Before hanging up, press the ADD  
key, 8 #, or Soft Key 5. .  
1.Before hanging up, press the ADD  
key, 8 #, or Soft Key 5. .  
ADD  
key  
ADD  
key  
ADD  
key  
5
8
#
5
5
8
#
8
#
2.If prompted, press the destination  
MAILBOX key or input the  
destination mailbox number and  
press #.  
2.If prompted, press the destination  
MAILBOX key or input the  
destination mailbox number and  
press #.  
2.If prompted, press the destination  
MAILBOX key or input the  
destination mailbox number and  
press #.  
MAILBOX  
key  
MAILBOX  
key  
MAILBOX  
key  
3.Press 3 # or Soft Key 10.  
3.Press 5 # or Soft Key 5. The  
3.Press * # or Soft Key 9.  
recorded conversation is cancelled.  
10  
3
#
9
#
*
5
5
#
4.Replace the Handset.  
4.Choose a new recording destination.  
4.Replace the Handset.  
5.Replace the Handset.  
Can I record  
that?!  
I'm going to give  
you a raise, Joe!  
 
13  
Advanced Recording  
HOLDing During Recording  
•If you place the call on HOLD while  
you are recording it, then recording  
is paused.  
Adding a Message to a Recorded  
Conversation  
Outside Notification of Recorded  
Conversations  
After you have recorded a conversation,  
you may want to add thoughts or  
comments to the recording.  
1.Before hanging up, press the ADD  
key, 8 #, or Soft Key 5. .  
You can notify outside phones and pagers  
after recording a conversation. You may  
also add a message to the recording  
before notifying. (See “Adding a Message  
to a Recorded Conversation.”)  
•If you place the call on HOLD for  
more than 10 minutes, then record-  
ing terminates automatically.  
•If you resume a recorded call  
which you placed on HOLD within  
less than ten minutes, recording  
resumes.  
•If someone else retrieves the call  
you placed on HOLD while record-  
ing, then the person who picks up  
can either continue recording or ter-  
minate recording. The recorded  
part of the conversation is still in the  
designated mailbox.  
ADD  
key  
5
8
#
NOTE: Prior to using outside notification,  
you must first set up outside notification as  
described on page 10.  
2.If prompted, press the destination  
MAILBOX key or input the  
destination mailbox number and  
press #.  
1.Before hanging up, press the ADD  
key, 8 #, or Soft Key 5. .  
MAILBOX  
key  
ADD  
key  
5
8
#
3.Press Soft Key 4 or 1 #.  
2.If prompted, press the destination  
MAILBOX key or input the  
destination mailbox number and  
press #.  
4
4
#
4.Add your message.  
5.Press 7 # when you have finished.  
MAILBOX  
key  
3
#
6.You should hear, “Message  
recorded,” before you hang up.  
3.Press Soft Key 1 or 9 #.  
1
9
#
4.To cancel the notification, press Soft  
Key 9, 9 #, or the Notify key.  
Notify  
9
#
9
 
Notes  
 
Built-In Voice Mail Quick Reference  
 
Notes  
 

Milwaukee Heat Gun 8975 User Manual
NAD Stereo System 216THX User Manual
Nady Systems Stereo Amplifier SPA 1400 User Manual
NetComm Network Router NB750 User Manual
NeumannBerlin Microphone BS 18 User Manual
NuTone Car Speaker SS 13BL User Manual
Oricom Cordless Telephone ECO3400 User Manual
Panasonic Network Card 2SC3931 User Manual
Panasonic Scanner KV S5055C User Manual
Panasonic VCR AJ SD965 User Manual